Member Audio Response System (MARS) allows you to access your accounts from a touch-tone phone 24 hours a day 7 days a week. It is a telephonic service connected directly to our computer system that gives members access to account information and allows transactions within accounts. For additional information cal Member Services at 593-5866
HOW TO USE MARS
TIPS ABOUT MARS
- Savings refers to your Regular Share Account.
- Share refers to all savings account vehicles including Term Share Certificates, IRAs and Club Accounts.
- Enter dates as six digit numbers. Example: June 1, 1997 would be entered as 060197.
- Dollar amounts are entered as six digit numbers. Example: $1,000 would be entered as 100000#.
- All of your accounts have ID numbers. Many of your selections require account IDs in order to access information.
LIST OF BASIC IDs TO ACCESS YOUR ACCOUNTS
-
Savings 00
- Checking 20
- IRA 05
- Vacation Club 03
- Christmas Club 02
CUSTOMIZING YOUR ACCESS CODE
After accessing MARS, you can customize your four-digit access code whenever you feel that you need to change it.
- From Menu Mode - enter 7 for "Additional Options"¨ then 2 for "Change Preference".
- From the "Change Preference Menu" select 1 to "Change Access Code".
- From Expert Mode - select 82#
MARS EXPERT MODE
This version utilizes a simple service code followed by the pound (#) sign to access information. The Pound (#) key must be pressed after each entry in the Expert Mode. You will need to know your account IDs to access information in Expert Mode. To find out what IDs you have for share and savings accounts go to "List of Open Shares" under "Balance Inquiry". To find out what IDs you have for loans go to "List of Open Loans" under the "Loan Information Menu". To end your calls in the Expert Mode enter 99#
Balance Inquiry Menu
10# Savings Balance
11# Checking Balance
12# Share Balance
13# List of Open Shares
History Inquiry Menu
22# Last Deposit
20# Share History
21# Deposit History
30# Checking History
23# ATM History
24# ACH History
25# Payroll History
Transfer Menu
40# Savings to Checking
50# Checking to Savings
41# Savings to Loan
51# Checking to Loan
45# Share to Share
Checking Information Menu
11# Checking Balance
30# Checking History
31# Check Number Inquiry
32# Check Copy Request
33# Check Reorders
Loan Information Menu
70# Loan Balance
71# List of Open Loans
72# Loan Payment Inquiry
73# Loan Payment History
Additional Options Menu
91# Dividend Information
92# Interest Information
80# Change Access Code
81# Change Language
82# Change to Expert Mode
93# For Account Summary
60# Miscellaneous Inquiry
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